Class Schedule

Due to COVID-19, RSTC is not permitted to allow non-PSH employees and staff into our courses on the PSH Milton S. Hershey Medical Center campus.  Contact us to see if we can offer you training at your location or even a virtual course!

The Resuscitation Sciences Training Center at Penn State Health Milton S. Hershey Medical Center is an accredited training center offering numerous resuscitation-based courses to assist the public and healthcare professionals with skills and knowledge in resuscitating infants, pediatrics, and adults. We are affiliated with and offer courses via: 

  • American Academy of Family Physicians - BLSO
  • American Academy of Pediatrics - NRP 
  • American College of Surgeons - ATLS
  • American Heart Association - ACLS EP, ACLS, BLS, HeartSaver, PALS, PEARS, 
  • Emergency Nurses Association - TNCC, ENPC
  • National Association of EMTs - AMLS, AHDR, EMSS, EPC, GEMS, PHTLS, PTEP
  • Resuscitation Quality Improvement 

ACLS for Experienced Providers goes beyond the core ACLS training by offering critical thinking opportunities for those advanced, experienced, healthcare professionals who use ACLS on a regular basis. The goal of ACLS EP is to improve outcomes in complex cardiovascular, respiratory and other (e.g., metabolic, toxicologic) emergencies by expanding on core ACLS guidelines and encouraging critical thinking and decision-making strategies. Through cooperative learning and active participation in case-based scenarios, learners enhance their skills in the differential diagnosis and treatment of prearrest, arrest and postarrest patients. 

For those who have advanced understanding in performing BLS and ACLS skills, reading and interpreting ECGs, understanding ACLS pharmacology; and who regularly lead or participate in emergency assessment and treatment of prearrest, arrest, or postarrest patients 

What does this course teach? 

  • Demonstrate proficiency in providing BLS care, including prioritizing chest compressions and integrating use of an AED 
  • Recognize and manage respiratory arrest 
  • Recognize and manage cardiac arrest until termination of resuscitation or transfer of care, including post–cardiac arrest care  

Precourse Work 

What do I need to do before attending this course?   

  • Review the course textbook, if applicable.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete any precourse work, if applicable.   

 What do I bring with me?  

  • You must print a certificate of completion of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

 Wait, I have a question about...?  

We recommend HeartCode as an alternative to the more traditional "update/renewal" course.  If you have never taken ACLS before, we strongly recommend you enroll in the traditional "provider" course.    

For healthcare professionals who either direct or participate in the management of cardiopulmonary arrest or other cardiovascular emergencies and for personnel in emergency response.   

 What does this course teach? 

  • Basic life support skills, including effective chest compressions, use of a bag-mask device, and use of an AED 
  • Recognition and early management of respiratory and cardiac arrest 
  • Recognition and early management of peri-arrest conditions such as symptomatic bradycardia 
  • Airway management 
  • Related pharmacology 
  • Management of ACS and stroke 
  • Effective communication as a member and leader of a resuscitation team  

Precourse Work 

  • You must complete the ACLS HeartCode online program by contacting RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834 and request the e-learning

What do I need to do before attending this course?   

  • Complete the ACLS Heartcode E-learning

 What do I bring with me?  

  • You must print a certificate of completion of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

 How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

Wait, I have a question about...?  

The AHA’s ACLS course builds on the foundation of lifesaving BLS skills, emphasizing the importance of preventing cardiac arrest, early and continuous high-quality CPR, and high-performing teams. The course reflects science and education from the 2020 American Heart Association Guidelines for CPR and Emergency Cardiovascular Care (ECC). 

 For healthcare professionals who either direct or participate in the management of cardiopulmonary arrest or other cardiovascular emergencies and for personnel in emergency response 

 What does this course teach? 

  • Basic life support skills, including effective chest compressions, use of a bag-mask device, and use of an AED 
  • Recognition and early management of respiratory and cardiac arrest 
  • Recognition and early management of peri-arrest conditions such as symptomatic bradycardia 
  • Airway management 
  • Related pharmacology 
  • Management of ACS and stroke 
  • Effective communication as a member and leader of a resuscitation team  

 Precourse Work 

  • Go to elearning.heart.org
  • Drop-down the “Courses” section and select ACLS ( on the upper left)
  • Scroll down to the  ACLS PRECOURSE SELF ASSESSMENT AND PRECOURSE WORK modules and select launch this course. Upon completion it will say your name "has completed the video lessons and pre-course self assessment"
  • Following completion you must select "survey" and complete that.  Then select "certificate" and print it
  • Screen shots and photos are not accepted

 What do I need to do before attending this course?   

  • Review the course textbook.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete the precourse work listed above and print the certifcate

 What do I bring with me?  

  • You must print the certificate of completion of the pre-course work. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbook  
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

 How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
  • Withdrawal and cancellation received within 24 hours of the course. 
  • Failure to show. 
  • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible, not shows will be charged a fee.
  • If PSH employee or PSU COM employee/student, withdraw on Compass. 
  • If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

Wait, I have a question about...?  

  • If you have any questions about the course, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

As an alternative to this course, consider taking the ACLS Heartcode SKILLS/Hybrid course

For healthcare professionals who either direct or participate in the management of cardiopulmonary arrest or other cardiovascular emergencies and for personnel in emergency response.  

What does this course teach? 

  • Basic life support skills, including effective chest compressions, use of a bag-mask device, and use of an AED 
  • Recognition and early management of respiratory and cardiac arrest 
  • Recognition and early management of peri-arrest conditions such as symptomatic bradycardia 
  • Airway management 
  • Related pharmacology 
  • Management of ACS and stroke 
  • Effective communication as a member and leader of a resuscitation team   

Precourse Work 

  • Go to elearning.heart.org
  • Drop-down the “Courses” section and select ACLS ( on the upper left)
  • Scroll down to the  ACLS PRECOURSE SELF ASSESSMENT AND PRECOURSE WORK modules and select launch this course. Upon completion it will say your name "has completed the video lessons and pre-course self assessment"
  • Following completion you must select "survey" and complete that.  Then select "certificate" and print it
  • Screen shots and photos are not accepted

 What do I need to do before attending this course?   

  • Review the course textbook.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete the precourse work listed above and print the certifcate

 What do I bring with me?  

  • You must print the certificate of completion of the pre-course work. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbook  
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

 How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
  • Withdrawal and cancellation received within 24 hours of the course. 
  • Failure to show. 
  • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible, not shows will be charged a fee.
  • If PSH employee or PSU COM employee/student, withdraw on Compass. 
  • If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

Wait, I have a question about...?  

  • If you have any questions about the course, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

The All Hazards Disaster Response (AHDR) course teaches students how to respond to the many types of disaster scenarios they may encounter, including natural disasters and infrastructure failings, fires and radiological events, pandemics, active shooter incidents, and other mass casualty events. AHDR educates participants on how to analyze potential threats in their area, assess available resources, and create a response plan that will save lives.

Features of a medical response plan covered in the course include:

  • Communicating effectively during disasters.
  • Mutual aid and interoperability.
  • Managing resources such as supplies, medications and equipment.
  • Triage and transportation strategies and challenges.
  • Patient tracking and evacuation.

At the start of the course, participants conduct a “hazards vulnerability analysis” to assess features of their environment, both natural and man-made, that pose risk along with assessing the needs of vulnerable populations, such as assisted-living residents or hospital patients that need special consideration during such an event.

Content is presented in the context of realistic scenarios, culminating with a large-scale mass casualty activity.

What do I need to do before attending this course?   

  • Review the course textbook, if applicable.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 What do I bring with me?  

  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

 Wait, I have a question about...?  

Advanced Medical Life Support (AMLS) is the gold standard of education for emergency medical assessment and treatment. Endorsed by the National Association of EMS Physicians, AMLS emphasizes the use of the AMLS Assessment Pathway, a systematic tool for assessing and managing common medical conditions with urgent accuracy.

Students learn to recognize and manage common medical crises through realistic case-based scenarios that challenge students to apply their knowledge to highly critical patients.  The course emphasizes the use of scene size-up, history, interactive group discussion on potential treatment strategies, and physical exam to systematically rule out and consider possibilities and probabilities in treating patients’ medical crises. 

Topics include:

  • Respiratory disorders
  • Cardiovascular disorders
  • Shock
  • Altered mental status
  • Neurological disorders
  • Endocrine/Metabolic disorders
  • Environmental emergencies
  • Infectious disease
  • Abdominal disorders
  • Toxicological emergencies
  • Exposure to hazardous materials

What do I need to do before attending this course?   

  • Review the course textbook, if applicable.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.    

 What do I bring with me?  

  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

  How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

 Wait, I have a question about...?  

Advanced Medical Life Support (AMLS) remains the gold standard of education for emergency medical assessment and treatment. Endorsed by the National Association of EMS Physicians, AMLS emphasizes the use of the AMLS Assessment Pathway, a systematic tool for assessing and managing common medical conditions with urgent accuracy. 

In the third edition of AMLS, students learn to recognize and manage common medical crises through realistic case-based scenarios that challenge students to apply their knowledge to highly critical patients.  The course emphasizes the use of scene size-up, first impression, history, interactive group discussion on differential diagnosis and potential treatment strategies, and physical exam to systematically rule out and consider possibilities and probabilities in treating patients’ medical crises. The third edition AMLS library of patient simulations offers students an opportunity to apply critical thinking skills to a variety of patient presentations. Additional features include patient simulation monitor images and ECGs provided by iSimulate, to enhance students’ experience. 

What does this course teach? 

  • Respiratory disorders 
  • Cardiovascular disorders 
  • Shock 
  • Sepsis 
  • Neurological disorders 
  • Endocrine/Metabolic disorders 
  • Environmental emergencies 
  • Infectious disease 
  • Abdominal disorders 
  • Toxicological emergencies 
  • Exposure to hazardous materials 

Precourse Work 

  • Complete the AMLS online program by contacting RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834 and requesting the online program.   

What do I need to do before attending this course?   

  • Review the course textbook, if applicable.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete any precourse work, if applicable.   

 What do I bring with me?  

  • You must print a certificate of completion of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

 Wait, I have a question about...?  

The AHA’s BLS Course is designed for healthcare professionals and other personnel who need to know how to perform CPR and other basic cardiovascular life support skills in a wide variety of in-facility and prehospital settings. 

 What does this course teach? 

  • High-quality CPR for adults, children, and infants 
  • The AHA Chain of Survival, specifically the BLS components 
  • Important early use of an AED 
  • Effective ventilations using a barrier device 
  • Importance of teams in multirescuer resuscitation and performance as an effective team member during multirescuer CPR 
  • Relief of foreign-body airway obstruction (choking) for adults and infants 

 Precourse Work 

  • Complete the BLS HeartCode online program by contacting RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834 and requesting the online program.  

What do I need to do before attending this course?   

  • Complete the e-learning

 What do I bring with me?  

  • You must print certificate of completions. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.      

 What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

 How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

 Wait, I have a question about...?  

NAEMT’s Community Paramedicine course series focuses on the knowledge and skills that paramedics need to succeed as community paramedics. As paramedics are increasingly depended upon to provide preventive as well as emergent and urgent care, these courses are outstanding education for all paramedics. The series is also designed to prepare paramedics to take the IBSC Community Paramedic certification (CP-C) exam.

 What does this course teach? 

Motivational Interviewing is a 6-hour interactive classroom course designed to introduce paramedics to the core concepts of motivational interviewing, social and cultural determinants of health, theory of change, SMART goals, and both why and how to establish professional boundaries with patients.

Lessons include:

  • Introduction to Motivational Interviewing
  • Understanding Our Patients
  • The Spirit of Motivational Interviewing
  • Active Listening
  • Ambivalence and Resistance
  • Setting Goals and Problem Solving

What do I need to do before attending this course?   

  • Review the course textbook, if applicable.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.    

 What do I bring with me?  

  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

 Wait, I have a question about...?  

The Emergency Pediatric Care (EPC) course focuses on critical pediatric physiology, illnesses, injuries and interventions to help EMS practitioners provide the best treatment for sick and injured children in the field.  The course stresses critical thinking skills to help practitioners make the best decisions for their young patients. 

 What does this course teach? 

  • The pathophysiology of the most common critical pediatric emergency issues, and critical thinking skills to help practitioners make the best decisions for their patients. 
  • Application of the Pediatric Assessment Triangle (PAT), a tool to help EMS practitioners rapidly and accurately assess pediatric patients. 
  • The importance of family-centered care. 
  • Understanding and communicating with children. 
  • Airway management, breathing and oxygenation. 
  • Cardiac emergencies. 
  • Recognizing child abuse and neglect. 
  • Hypoperfusion and shock. 
  • Newborn resuscitation. 

What do I need to do before attending this course?   

  • Review the course textbook, if applicable.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.      

 What do I bring with me?  

  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

 How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

 Wait, I have a question about...?  

The Emergency Pediatric Care (EPC) course focuses on critical pediatric physiology, illnesses, injuries and interventions to help EMS practitioners provide the best treatment for sick and injured children in the field.  The course stresses critical thinking skills to help practitioners make the best decisions for their young patients. 

 What does this course teach? 

  • The pathophysiology of the most common critical pediatric emergency issues, and critical thinking skills to help practitioners make the best decisions for their patients. 
  • Application of the Pediatric Assessment Triangle (PAT), a tool to help EMS practitioners rapidly and accurately assess pediatric patients. 
  • The importance of family-centered care. 
  • Understanding and communicating with children. 
  • Airway management, breathing and oxygenation. 
  • Cardiac emergencies. 
  • Recognizing child abuse and neglect. 
  • Hypoperfusion and shock. 
  • Newborn resuscitation. 

Precourse Work 

What do I need to do before attending this course?   

  • Review the course textbook, if applicable.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete any precourse work, if applicable.   

 What do I bring with me?  

  • You must print certificate of completions of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

 How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

 Wait, I have a question about...?  

GEMS provides EMS practitioners at all levels with the skills and knowledge to address the unique medical, social, environmental and communications challenges of older adults. Developed by NAEMT, in partnership with the American Geriatrics Society, GEMS empowers EMS practitioners to help improve medical outcomes and quality of life for geriatric patients. 

 
GEMS features case-based lectures, live action video, hands-on skill stations, simulation and small group scenarios to fully engage students in the learning experience.  

 What does this course teach? 

  • Changes with age 
  • Assessment of older adults 
  • Pharmacology and medication toxicity 
  • Psycho-social emergencies 
  • Elder abuse 
  • End-of-life care issues 
  • Cardiovascular and respiratory emergencies 
  • Trauma 
  • Neurological emergencies and altered mental status 
  • Mobile integrated healthcare 
  • Special considerations for older adults in disaster response 
  • Skin and wound care 
  • Medical devices frequently used by older adults 

 Precourse Work 

  • Review the textbook. 

What do I need to do before attending this course?   

  • Review the course textbook, if applicable.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete any precourse work, if applicable.   

 What do I bring with me?  

  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

  How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

 Wait, I have a question about...?  

The AHA Heartsaver CPR AED Course is designed for anyone with limited or no medical training who needs a course completion card in CPR and AED use to meet job, regulatory, or other requirements. 

 What does this course teach? 

  • Describe how high-quality CPR improves survival 
  • Explain the concepts of the Chain of Survival 
  • Recognize when someone needs CPR 
  • Perform high-quality CPR for an adult 
  • Describe how to perform CPR with help from others 
  • Give effective breaths using mouth-to-mouth or a mask for all age groups 
  • Demonstrate how to use an AED on an adult 
  • Perform high-quality CPR for a child* 
  • Demonstrate how to use an AED on a child* 
  • Perform high-quality CPR for an infant* 
  • Describe when and how to help a choking adult or child 
  • Demonstrate how to help a choking infant* 

What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

 How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

 Wait, I have a question about...?  

The AHA Heartsaver CPR AED Course is designed for anyone with limited or no medical training who needs a course completion card in CPR and AED use to meet job, regulatory, or other requirements. 

 What does this course teach? 

  • Describe how high-quality CPR improves survival 
  • Explain the concepts of the Chain of Survival 
  • Recognize when someone needs CPR 
  • Perform high-quality CPR for an adult 
  • Describe how to perform CPR with help from others 
  • Give effective breaths using mouth-to-mouth or a mask for all age groups 
  • Demonstrate how to use an AED on an adult 
  • Perform high-quality CPR for a child* 
  • Demonstrate how to use an AED on a child* 
  • Perform high-quality CPR for an infant* 
  • Describe when and how to help a choking adult or child 
  • Demonstrate how to help a choking infant* 

What do I need to do before attending this course?   

  • Review the course textbook, if applicable.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete any precourse work, if applicable.   

What do I bring with me?  

  • You must print certificate of completions of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

 How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

 Wait, I have a question about...?  

The Advanced Cardiac Life Support (ACLS) Instructor Essentials Course is taught in a blended learning format. AHA ACLS Instructor candidates must complete the online portion, followed by the hands-on session conducted by ACLS Training Center Faculty. 

Prerequisites

  • 18 years old
  • Basic Life Support (BLS) Provider 
  • Advanced Cardiac Life Support (ACLS) Provider
  • Licensed/credentialed in a healthcare occupation where ACLS skills are within that license/credential scope of practice

What do I need to do before attending this course?   

  • First - contact RSTC@pennstatehealth.psu.edu and inform them you would like to become an instructor. RTSC will schedule a quick interview with you.  
  • Second - register on the American Heart Association Instructor Network, and request to be aligned with Penn State Health Milton S. Hershey Medical Center at https://ahainstructornetwork.americanheart.org/ 
  • Third - complete an Instructor Candidate Application (found on the Instructor Network under "PAM" then "Instructor Candidate Application")
  • Fourth - RSTC will send you an online learning.  
  • Fifth - attend this live session. 
  • Sixth - be successfully monitored within 6 months of attending the live session.    

 What do I bring with me?  

  • You must print a certificate of completion of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 Where’s my card?  

  • You will receive an instructor card after completing this course and the monitoring requirement.     

 Wait, I have a question about...?  

 

We recommend HeartCode as an alternative to the more traditional "update/renewal" course.  If you have never taken PALS before, we strongly recommend you enroll in the traditional "provider" course.    

HeartCode PALS is a comprehensive program that uses a series of videos and simulated pediatric emergencies to reinforce the important concepts of a systematic approach to pediatric assessment, basic life support, PALS treatment algorithms, effective resuscitation, and team dynamics. 

 Precourse Work 

  • You must complete the PALS HeartCode online program by contacting RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834 and request the e-learning 

What do I need to do before attending this course?   

  • Complete the PALS Heartcode e-learning

 What do I bring with me?  

  • You must print certificate of completion of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.      
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

 How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

 Wait, I have a question about...?  

The goal of the PALS Provider Course is to improve the quality of care provided to seriously ill or injured children, resulting in improved outcomes.  Throughout the course, students are presented with 12 In-hospital pediatric patient cases and a team dynamics lesson. Upon successful completion of all the patient cases, students must pass the multiple-choice exam with a minimum score of 84% (this is a 12 hour 2 day class)

 For healthcare providers who respond to emergencies in infants and children and for personnel in emergency response, emergency medicine, intensive care and critical care units. 

 What does this course teach? 

  • High-quality Child CPR AED and Infant CPR 
  • Recognition of patients who do and do not require immediate intervention 
  • Recognition of cardiopulmonary arrest early and application of CPR within 10 seconds 
  • Apply team dynamics 
  • Differentiation between respiratory distress and failure 
  • Early interventions for respiratory distress and failure 
  • Differentiation between compensated and decompensated (hypotensive) shock 
  • Early interventions for the treatment of shock 
  • Differentiation between unstable and stable patients with arrhythmias 
  • Clinical characteristics of instability in patients with arrhythmias 
  • Post–cardiac arrest management 

Precourse Work

  • Go to elearning.heart.org
  • Drop-down the “Courses” section and select PALS ( on the upper left)
  • Scroll down to the  PALS PRECOURSE SELF ASSESSMENT AND PRECOURSE WORK modules and select launch this course. Upon completion it will say your name "has completed the video lessons and pre-course self assessment"
  • Following completion you must select "survey" and complete that.  Then select "certificate" and print 
  • Screen shots and photos are not accepted

 What do I need to do before attending this course?   

  • Review the course textbook.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete the precourse work listed above and print the certifcate

 What do I bring with me?  

  • You must print the certificate of completion of the pre-course work. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbook 
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
    • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
    • If you are not a PSH employee, you will be charged the full amount for this course.   

How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible, not shows will be charged a fee.
  • If PSH employee or PSU COM employee/student, withdraw on Compass.
  • If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

Where’s my card?  

RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

Wait, I have a question about...?  

If you have any questions about the course, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

As an alternative to this course, consider taking a HeartCode! 

The goal of the PALS Course is to improve the quality of care provided to seriously ill or injured children, resulting in improved outcomes.  Throughout the course, students are presented with 12 In-hospital pediatric patient cases and a team dynamics lesson. Upon successful completion of all the patient cases, students must pass the multiple-choice exam with a minimum score of 84%.

 For healthcare providers who respond to emergencies in infants and children and for personnel in emergency response, emergency medicine, intensive care and critical care units. 

 What does this course teach? 

  • High-quality Child CPR AED and Infant CPR 
  • Recognition of patients who do and do not require immediate intervention 
  • Recognition of cardiopulmonary arrest early and application of CPR within 10 seconds 
  • Apply team dynamics 
  • Differentiation between respiratory distress and failure 
  • Early interventions for respiratory distress and failure 
  • Differentiation between compensated and decompensated (hypotensive) shock 
  • Early interventions for the treatment of shock 
  • Differentiation between unstable and stable patients with arrhythmias 
  • Clinical characteristics of instability in patients with arrhythmias 
  • Post–cardiac arrest management 

Precourse Work

  • Go to elearning.heart.org
  • Drop-down the “Courses” section and select PALS ( on the upper left)
  • Scroll down to the  PALS PRECOURSE SELF ASSESSMENT AND PRECOURSE WORK modules and select launch this course. Upon completion it will say your name "has completed the video lessons and pre-course self assessment"
  • Following completion you must select "survey" and complete that.  Then select "certificate" and print 
  • Screen shots and photos are not accepted

 What do I need to do before attending this course?   

  • Review the course textbook.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete the precourse work listed above and print the certifcate

 What do I bring with me?  

  • You must print the certificate of completion of the pre-course work. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbook 
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
    • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
    • If you are not a PSH employee, you will be charged the full amount for this course.   

How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible, not shows will be charged a fee.
  • If PSH employee or PSU COM employee/student, withdraw on Compass.
  • If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

Where’s my card?  

RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

Wait, I have a question about...?  

If you have any questions about the course, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

NAEMT's Psychological Trauma in EMS Patients (PTEP) course gives EMS practitioners the resources they need to help alleviate patients’ hidden wounds – intense fear, stress and pain – during a medical emergency. 

PTEP educates EMS practitioners about the biological underpinnings of psychological trauma, the short and long-term impact on the brain and body, and warning signs that a patient is experiencing extreme psychological distress. EMS practitioners are also taught strategies and techniques to alleviate patients’ distress and help patients cope with what they’re experiencing to ward off lingering effects. 

The 8-hour classroom course features scenario-based interactive sessions and lectures.  

What does this course teach? 

  • The invisible wounds of psychological trauma 
  • Reducing psychological traumatic stress 
  • Understanding the physiological stress response 
  • Applying the eSCAPe principle to patient care 
  • Patient simulations 
  • Recognizing psychological trauma within EMS 

Precourse Work 

  • Review the textbook. 

 What do I need to do before attending this course?   

  • Review the course textbook, if applicable.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete any precourse work, if applicable.   

 What do I bring with me?  

  • You must print certificate of completions of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

How much does the course cost?  

  • If you are a PSH MSHMC employee or a PSU COM employee/student, you will be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 
  • If you are a PSH employee, your department will be charged for this course via inter-department transfer.  
  • If you are not a PSH employee, you will be charged the full amount for this course.   

 How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

 Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

 Wait, I have a question about...?  

INSTRUCTORS:  Click here for equipment rental form. 

Penn State Health - Milton S. Hershey Medical Center (including Academic Practice Division)

American Academy of Family Physicians - Franklin Banfer

American Academy of Pediatrics - Julie Becker

American College of Surgeons - Lori Double

American Heart Association - Franklin Banfer

Emergency Nurses Association - Tammy Ophardt

National Association of EMTs - Franklin Banfer

Resuscitation Quality Improvement - Lori Double

Penn State Health - St. Joseph

American Academy of Pediatrics - Tiffany Jackson

American Heart Association - Jennifer Schemberg

Resuscitation Quality Improvement - Jennifer Schemberg

Penn State Health - Holy Spirit

American Academy of Pediatrics - Beth Johnson

American Heart Association - Christy Liddington

Emergency Nurses Association - Esther Polson

Penn State Health - Community Medical Group

American Heart Association - Harrisburg Area - Tammy Matter/Kristin Kissell 

American Heart Association - Lancaster Area - Beth Russell 

American Heart Association - York Area - Beth Russell

American Heart Association - Reading Area - Lucinda Hinsey