Class Schedule

The Resuscitation Sciences Training Center (RSTC) is an authorized American Heart Association (AHA) Training Center providing American Heart Association courses including Basic Life Support, Advanced Cardiovascular Life Support, and Pediatric Advanced Life Support. 

Additionally, RSTC is an authorized National Association of EMTs (NAEMT) Training Center offering Prehospital Trauma Life Support and Advanced Medical Life Support. 

The RSTC also supports other courses including the Neonatal Resuscitation Program (NRP) and Basic Life Support - Obstetrical Emergencies (BLSO). 

The RSTC is also a leader in providing community CPR programs including Hands-Only CPR, CPR in Schools, and support for Public Access Defibrillation programs.

Stay tuned as more courses are being planned! 

These courses are open to Penn State Health and Penn State College of Medicine providers as well as to individuals from outside our organization.UNTIL FURTHER NOTICE, NO VISITORS ARE ALLOWED ON CAMPUS.  RSTC PROGRAMS ARE FOR EMPLOYEES ONLY.

How do I Pay for a Course? 

Payment is by check only.  Make checks payable to Penn State Health Milton S. Hershey Medical Center for registration fees.  

ACLS Experienced Provider

For those who have advanced understanding in performing BLS and ACLS skills, reading and interpreting ECGs, understanding ACLS pharmacology; and who regularly lead or participate in emergency assessment and treatment of prearrest, arrest, or postarrest patients. 

Note that ACLS EP is now 100% virtual!  The entire 8-hour course will be completed via Zoom.  

What does this course teach?

  • Demonstrate proficiency in providing BLS care, including prioritizing chest compressions and integrating use of an AED
  • Recognize and manage respiratory arrest
  • Recognize and manage cardiac arrest until termination of resuscitation or transfer of care, including post–cardiac arrest care 

Precourse Work

What do I need to do before attending this course?  

  • Review the course textbook.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.  
  • Complete any precourse work, if applicable.  

What do I bring with me? 

  • You must print certificate of completions of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.   
  • Course textbooks, if applicable.  
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.  

What should I wear to a live class? 

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems.

How much does the course cost? 

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios: 
    • Withdrawal and cancellation received within 24 hours of the course.
    • Failure to show.
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion.

How do I cancel?  

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.  

Where’s my card? 

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.  

Wait, I have a question about...? 

ACLS HeartCode - Skills Session

For healthcare professionals who either direct or participate in the management of cardiopulmonary arrest or other cardiovascular emergencies and for personnel in emergency response.  

Note that HeartCode includes several hours of asynchoronous online learning and eSimulations followed by a 3 hour “skills check”.  

What does this course teach?

  • Basic life support skills, including effective chest compressions, use of a bag-mask device, and use of an AED
  • Recognition and early management of respiratory and cardiac arrest
  • Recognition and early management of peri-arrest conditions such as symptomatic bradycardia
  • Airway management
  • Related pharmacology
  • Management of ACS and stroke
  • Effective communication as a member and leader of a resuscitation team 

Precourse Work

  • Complete the ACLS HeartCode online program,  by contacting RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834 and requesting the online program.   You must score at least 84% to pass and proceed to the live “skills check”.  

What do I need to do before attending this course?  

  • Review the course textbook.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.  
  • Complete any precourse work, if applicable.  

What do I bring with me? 

  • You must print certificate of completions of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.   
  • Course textbooks, if applicable.  
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.  

What should I wear to a live class? 

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems.

How much does the course cost? 

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios: 
    • Withdrawal and cancellation received within 24 hours of the course.
    • Failure to show.
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion.

How do I cancel?  

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.  

Where’s my card? 

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.  

Wait, I have a question about...? 

ACLS Instructor Led Training - Provider

For healthcare professionals who either direct or participate in the management of cardiopulmonary arrest or other cardiovascular emergencies and for personnel in emergency response.  

Note that ACLS Provider is now a hybrid course. This means part of the course is online while the other is skills practice and testing.  You have two options related to the online part.  One option is synchronous, meaning a 4 hour Zoom the day prior to your “skills” day.  Another option is asynchronous, meaning you have access to the videos and may watch them at any point prior to the “skills” day.  Also, the post-test for the course is online via Compass.   

 What does this course teach? 

  • Basic life support skills, including effective chest compressions, use of a bag-mask device, and use of an AED 
  • Recognition and early management of respiratory and cardiac arrest 
  • Recognition and early management of peri-arrest conditions such as symptomatic bradycardia 
  • Airway management 
  • Related pharmacology 
  • Management of ACS and stroke 
  • Effective communication as a member and leader of a resuscitation team  

 Precourse Work 

  • Complete the pre-test by going to www.heart.org/eccstudent.  The password is acls15.  You must score at least 70%. You can re-attempt this pre-test as many times as necessary. 
  • Attend the 4 hour Zoom the day prior to your “skills” day OR access and watch the streaming course videos:  
    • Go to https://ebooks.heart.org/ 
    • Create an account  
      • Click "login"  
      • Click "Create an Account"  
      • Enter the required information and click "Continue"  
      • When you've done this, you will be logged in automatically.  Confirm you are logged in by checking that your email address appears under the "login" icon in the upper right.  
    • Once you've confirmed you're logged in, enter the access code in the "Enter the Access Code" field.  The access code is ACLSVIRTUAL.  
    • A confirmation message appears that the access code was accepted, and the course video will appear on your shelf.  
    • Click "Watch Online"   K 

Postcourse Work  

  • Go to Compass  
  • Log in using your "XXXX@pennstatehealth.psu.edu" email account.  
  • Search for 2020 ACLS EXAM A.  
  • Complete the Exam. 

What do I need to do before attending this course?   

  • Review the course textbook.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete any precourse work, if applicable.   

What do I bring with me?  

  • You must print certificate of completions of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

How much does the course cost?  

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios:  
  • Withdrawal and cancellation received within 24 hours of the course. 
  • Failure to show. 
  • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 

How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

Wait, I have a question about...?  

ACLS Instructor Led Training - Update/Renewal

For healthcare professionals who either direct or participate in the management of cardiopulmonary arrest or other cardiovascular emergencies and for personnel in emergency response. 

Note that ACLS Update is now a hybrid course. This means part of the course is online while the other is skills practice and testing.  The online part is asynchronous, meaning you have access to the videos and may watch them at any point prior to the “skills” day.  Also, the post-test for the course is online via Compass.  Although this calss is listed in COMPASS for 8 hours, your time in the Simulation Center will be shorter!

What does this course teach?

  • Basic life support skills, including effective chest compressions, use of a bag-mask device, and use of an AED
  • Recognition and early management of respiratory and cardiac arrest
  • Recognition and early management of peri-arrest conditions such as symptomatic bradycardia
  • Airway management
  • Related pharmacology
  • Management of ACS and stroke
  • Effective communication as a member and leader of a resuscitation team  

Precourse Work

  • Complete the pre-test by going to www.heart.org/eccstudent  The password is acls15.  You must score at least 70%. You can re-attempt this pre-test as many times as necessary.
  • Access and watch the streaming course videos: 
    • Go to https://ebooks.heart.org/
    • Create an account 
      • Click "login" 
      • Click "Create an Account" 
      • Enter the required information and click "Continue" 
      • When you've done this, you will be logged in automatically.  Confirm you are logged in by checking that your email address appears under the "login" icon in the upper right. 
    • Once you've confirmed you're logged in, enter the access code in the "Enter the Access Code" field.  The access code is ACLSVIRTUAL. 
    • A confirmation message appears that the access code was accepted, and the course video will appear on your shelf. 
    • Click "Watch Online"   

Postcourse Work 

What do I need to do before attending this course?  

  • Review the course textbook.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.  
  • Complete any precourse work, if applicable.   

What do I bring with me? 

  • You must print certificate of completions of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.   
  • Course textbooks, if applicable.  
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

What should I wear to a live class? 

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

How much does the course cost? 

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios: 
    • Withdrawal and cancellation received within 24 hours of the course.
    • Failure to show.
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion.

How do I cancel?  

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.  

Where’s my card? 

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.  

Wait, I have a question about...? 

AMLS Hybrid Skills Session

Course Description 

Advanced Medical Life Support (AMLS) is the gold standard of education for emergency medical assessment and treatment. Endorsed by the National Association of EMS Physicians, AMLS emphasizes the use of the AMLS Assessment Pathway, a systematic tool for assessing and managing common medical conditions with urgent accuracy.

Students learn to recognize and manage common medical crises through realistic case-based scenarios that challenge students to apply their knowledge to highly critical patients.  The course emphasizes the use of scene size-up, history, interactive group discussion on potential treatment strategies, and physical exam to systematically rule out and consider possibilities and probabilities in treating patients’ medical crises. 

Topics include:

  • Respiratory disorders
  • Cardiovascular disorders
  • Shock
  • Altered mental status
  • Neurological disorders
  • Endocrine/Metabolic disorders
  • Environmental emergencies
  • Infectious disease
  • Abdominal disorders
  • Toxicological emergencies
  • Exposure to hazardous materials

Manual 

The AMLS Manual is required for this course. Manuals can be purchased from:

Precourse Requirements  

  • After registering for the course, email RSTC@pennstatehealth.psu.edu and ask for the online course assignment. Note if you are not PSH/PSU COM employee, you'll need to purchase the course separately.    
  • Complete the online course assignment.  
  • You must print the certificate of completion at the end of the online course assignment. You will need to give this to your instructor when you attend the classroom portion.  
  • You will not be permitted to attend the classroom portion without successfully completing the online course.  
  • Should you start the online portion, but fail to complete, you will be charged for the cost of the course.  

What to Bring to the Course 

  • Manual
  • Certificate of completion  
AMLS Provider

Course Description 

Advanced Medical Life Support (AMLS) is the gold standard of education for emergency medical assessment and treatment. Endorsed by the National Association of EMS Physicians, AMLS emphasizes the use of the AMLS Assessment Pathway, a systematic tool for assessing and managing common medical conditions with urgent accuracy.

Students learn to recognize and manage common medical crises through realistic case-based scenarios that challenge students to apply their knowledge to highly critical patients.  The course emphasizes the use of scene size-up, history, interactive group discussion on potential treatment strategies, and physical exam to systematically rule out and consider possibilities and probabilities in treating patients’ medical crises. 

Topics include:

  • Respiratory disorders
  • Cardiovascular disorders
  • Shock
  • Altered mental status
  • Neurological disorders
  • Endocrine/Metabolic disorders
  • Environmental emergencies
  • Infectious disease
  • Abdominal disorders
  • Toxicological emergencies
  • Exposure to hazardous materials

Manual 

The AMLS Manual is required for this course. Manuals can be purchased from:

Precourse Requirements 

  • Review the manual. 

What to Bring to the Course 

  • Manual 
Annual Rheumatology Fellows OSCE Exercise
BLS HeartCode - Skills Session

The AHA’s BLS Course is designed for healthcare professionals and other personnel who need to know how to perform CPR and other basic cardiovascular life support skills in a wide variety of in-facility and prehospital settings. 

Note that HeartCode includes several hours of asynchoronous online learning and eSimulations followed by a 2 hour “skills check”.  

What does this course teach?

  • High-quality CPR for adults, children, and infants
  • The AHA Chain of Survival, specifically the BLS components
  • Important early use of an AED
  • Effective ventilations using a barrier device
  • Importance of teams in multirescuer resuscitation and performance as an effective team member during multirescuer CPR
  • Relief of foreign-body airway obstruction (choking) for adults and infants 

Precourse Work

  • Complete the BLS HeartCode online program,  by contacting RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834 and requesting the online program.   You must score at least 84% to pass and proceed to the live “skills check”.  

What do I need to do before attending this course?   

  • Review the course textbook.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete any precourse work, if applicable.   

What do I bring with me?  

  • You must print certificate of completions of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

 How much does the course cost?  

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 

How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

Wait, I have a question about...?  

BLS Instructor Led Training - Provider

AHA’s BLS Course provides the foundation for saving lives from cardiac arrest. It teaches both single-rescuer and team basic life support skills for application in both prehospital and in-facility environments, with a focus on high-quality CPR and team dynamics.In the Instructor-led course, students participate in simulated clinical scenarios and learning stations. Students work with an AHA BLS Instructor to complete BLS skills practice and skills testing. Students also complete a written exam. American Heart Association 

Prerequisites/What Do I Bring to Class 

  • Review the information in the resource text. Copies are available to rent from George T Harrell Library if you are a Penn State Health employee. Copies can be purchased from WorldPoint ECC, or Laerdal-Medical. You must bring a resource text with you. 

Who Should Take This Course Healthcare providers caring for patients both in prehospital, and in-facility environments.

  • Prehospital: First responders including EMTs, paramedics, fire fighters, and police officers.
  • In-facility: Providers who work in a hospital, clinic,or other healthcare facility (i.e., dentist office, skilled nursing, and assisted living facilities)

Penn State Health Milton S. Hershey Medical Center Policy: Those required to have BLS are governed by 206NAM.

What Should I Wear? Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems.

What about my card? You will receive an e-mail within 72 hours after your course to claim your eCard if you successfully completed the course.  ​​​

I Need to Cancel If you can not attend, you must withdraw from this course as soon as possible. You may be charged for your cancellation. You can cancel your reservation by withdrawing in Compass.

I Have Another Question If you have any questions about the course, please call the RSTC at 717-531-1834 or email at RSTC@pennstatehealth.psu.edu.  

BLSO

Course Description 

Basic Life Support in Obstetrics (BLSO) is designed to improve the management of normal deliveries, as well as obstetric emergencies by standardizing the skills of first responders, emergency personnel and maternity care providers. 

The BLSO curriculum is designed to train: 

  • Pre-hospital care providers 
  • First responders and emergency personnel 
  • Medical, nursing, and physician assistant students 

Manuals  

  • The manual was provided with the online course.   

Precourse Requirements  

  • After registering for the course, email RSTC@pennstatehealth.psu.edu and ask for the online course assignment.   
  • Complete the online course assignment.  
  • You must print the certificate of completion at the end of the online course assignment. You will need to give this to your instructor when you attend the classroom portion.  
  • You will not be permitted to attend the classroom portion without successfully completing the online course.  
  • Should you start the online portion, but fail to complete, you will be charged for the cost of the course.  

What to Bring to the Course 

  • Certificate of completion  
ENPC

Course Description

This course, taught by qualified emergency nurses, is designed to provide the core-level pediatric knowledge and psychomotor skills needed to care for pediatric patients in the emergency setting.

Here’s a glimpse into what you’ll learn:

  • The latest pediatric emergency nursing practice recommendations
  • Systematic assessment and application of care
  • The newly released 5th Edition includes added content on dermatologic and environmental emergencies, human trafficking, food allergies and more!

Why is ENA's ENPC the right course for you?

  • Evidence-based content developed by pediatric nursing experts
  • Curriculum designed specifically for nurses
    Course education is updated regularly as trauma care evolves
  • 4-year, internationally recognized verification as an ENPC provider is earned upon successful completion
  • Increase your confidence in emergency pediatric patient care
  • ENPC courses available year-round at locations conveniently located near you

Manuals 

  • A manual is required for this course and was included in your registration fee. 

Precourse Requirements  

  • Participants must be an RN and possess a current unrestricted nursing license to receive verification. 
  • LPNs and paramedics are eligible to attend all portions of the course except for the written and psychomotor evaluations. For this reason, they do not receive verification, but are awarded contact hours

What to Bring to the Course 

  • Copy of your RN license
  • Manual
Family and Friends CPR

AHA's Family & Friends® CPR Course a video-based, classroom course intended for anyone who wants to learn CPR and prefers to learn in an Instructor-led or facilitated group environment. This course is for people who do not need a course completion card for a job or other requirements. Family & Friends CPR is ideal for community groups, parents, grandparents, caregivers, schools and students, and others interested in learning how to save a life.American Heart Association. 

What do I need to do before attending this course?   

  • Review the course textbook.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete any precourse work, if applicable.   

 What do I bring with me?  

  • You must print certificate of completions of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

 How much does the course cost?  

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 

How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

Wait, I have a question about...?  

Hands Only CPR

Hands-Only CPR is CPR without mouth-to-mouth breaths. It is recommended for use by people who see a teen or adult suddenly collapse in an “out-of-hospital” setting (such as at home, at work or in a park). It consists of two easy steps:

  1. Call 9-1-1 (or send someone to do that).
  2. Push hard and fast in the center of the chest.

When you call 911, you need to stay on the phone until the 911 dispatcher (operator) tells you to hang up. The dispatcher will ask you about the emergency. They will also ask for details like your location. It is important to be specific, especially if you’re calling from a mobile phone as that is not associated with a fixed location or address. Remember that answering the dispatcher’s questions will not delay the arrival of help.

What do I need to do before attending this course?   

  • Complete any precourse work, if applicable.   

 What do I bring with me?  

  • You must print certificate of completions of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

 How much does the course cost?  

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 

How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.     

Wait, I have a question about...?  

HeartSaver CPR AED Instructor Led Training - Provider

The AHA Heartsaver CPR AED Course is designed for anyone with limited or no medical training who needs a course completion card in CPR and AED use to meet job, regulatory, or other requirements.

What does this course teach?

  • Describe how high-quality CPR improves survival
  • Explain the concepts of the Chain of Survival
  • Recognize when someone needs CPR
  • Perform high-quality CPR for an adult
  • Describe how to perform CPR with help from others
  • Give effective breaths using mouth-to-mouth or a mask for all age groups
  • Demonstrate how to use an AED on an adult
  • Perform high-quality CPR for a child*
  • Demonstrate how to use an AED on a child*
  • Perform high-quality CPR for an infant*
  • Describe when and how to help a choking adult or child
  • Demonstrate how to help a choking infant*

What do I need to do before attending this course?  

  •  You will be give a text book at your class for use .Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.  
  • Complete any precourse work, if applicable.  

What do I bring with me? 

  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.  

What should I wear to a live class? 

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems.

How much does the course cost? 

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios: 
    • Withdrawal and cancellation received within 24 hours of the course.
    • Failure to show.
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion.

How do I cancel?  

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.  

Where’s my card? 

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.  

Wait, I have a question about...? 

Heartsaver First Aid CPR AED Instructor Led Training - Provider

The AHA Heartsaver CPR AED Course is designed for anyone with limited or no medical training who needs a course completion card in CPR and AED use to meet job, regulatory, or other requirements.

What does this course teach?

  • Describe how high-quality CPR improves survival
  • Explain the concepts of the Chain of Survival
  • Recognize when someone needs CPR
  • Perform high-quality CPR for an adult
  • Describe how to perform CPR with help from others
  • Give effective breaths using mouth-to-mouth or a mask for all age groups
  • Demonstrate how to use an AED on an adult
  • Perform high-quality CPR for a child*
  • Demonstrate how to use an AED on a child*
  • Perform high-quality CPR for an infant*
  • Describe when and how to help a choking adult or child
  • Demonstrate how to help a choking infant*

What do I need to do before attending this course? 

  •  You will be give a text book at your class for use .Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834. 
  • Complete any precourse work, if applicable. 

What do I bring with me?

  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status. 

What should I wear to a live class?

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems.

How much does the course cost?

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios:
    • Withdrawal and cancellation received within 24 hours of the course.
    • Failure to show.
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion.

How do I cancel? 

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834. 

Where’s my card?

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends. 

Wait, I have a question about...?

Heartsaver First Aid Instructor Led Training - Provider

The AHA Heartsaver CPR AED Course is designed for anyone with limited or no medical training who needs a course completion card in CPR and AED use to meet job, regulatory, or other requirements.

What does this course teach?

  • Describe how high-quality CPR improves survival
  • Explain the concepts of the Chain of Survival
  • Recognize when someone needs CPR
  • Perform high-quality CPR for an adult
  • Describe how to perform CPR with help from others
  • Give effective breaths using mouth-to-mouth or a mask for all age groups
  • Demonstrate how to use an AED on an adult
  • Perform high-quality CPR for a child*
  • Demonstrate how to use an AED on a child*
  • Perform high-quality CPR for an infant*
  • Describe when and how to help a choking adult or child
  • Demonstrate how to help a choking infant*

What do I need to do before attending this course? 

  •  You will be give a text book at your class for use .Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834. 
  • Complete any precourse work, if applicable. 

What do I bring with me?

  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status. 

What should I wear to a live class?

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems.

How much does the course cost?

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios:
    • Withdrawal and cancellation received within 24 hours of the course.
    • Failure to show.
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion.

How do I cancel? 

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834. 

Where’s my card?

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends. 

Wait, I have a question about...?

HeartSaver K-12

The AHA Heartsaver CPR AED Course is designed for anyone with limited or no medical training who needs a course completion card in CPR and AED use to meet job, regulatory, or other requirements.

What does this course teach?

  • Describe how high-quality CPR improves survival
  • Explain the concepts of the Chain of Survival
  • Recognize when someone needs CPR
  • Perform high-quality CPR for an adult
  • Describe how to perform CPR with help from others
  • Give effective breaths using mouth-to-mouth or a mask for all age groups
  • Demonstrate how to use an AED on an adult
  • Perform high-quality CPR for a child*
  • Demonstrate how to use an AED on a child*
  • Perform high-quality CPR for an infant*
  • Describe when and how to help a choking adult or child
  • Demonstrate how to help a choking infant*

What do I need to do before attending this course? 

  •  You will be give a text book at your class for use .Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834. 
  • Complete any precourse work, if applicable. 

What do I bring with me?

  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status. 

What should I wear to a live class?

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems.

How much does the course cost?

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios:
    • Withdrawal and cancellation received within 24 hours of the course.
    • Failure to show.
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion.

How do I cancel? 

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834. 

Where’s my card?

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends. 

Wait, I have a question about...?

Heartsaver Pediatric First Aid CPR AED Instructor Led Training - Provider

AHA's Pediatric Heartsaver First Aid CPR AED Course is a classroom, Instructor-led course designed to prepare students to provide CPR and use an automated external defibrillator (AED) use in a safe, timely, and effective manner. Upon successful completion of the course, including a CPR and AED skills test, students receive a Heartsaver Pediatric CPR AED course completion card, valid for two years. American Heart Association. 

Prerequisites/What to Bring to Class 

  • A Heartsaver Pediatric CPR AED Student Workbook is required for this course. Your registration covered the purchase of this manual. If you are a Penn State Employee, you will be given a manual to use at class. 

Who Should Take This Course Heartsaver courses are intended for anyone with little or no medical training who need a course completion card for their job,  regulatory (e.g., OSHA), or other requirements. These courses can also be taken by anyone who wants to be prepared for an emergency in any setting.Community members are encouraged to take this course to learn basic life saving skills.  

Penn State Health Milton S. Hershey Medical Center Policy: Those required to have HeartSaver are governed by 206NAM, 146-MGM, and PC-06 HAM. 

What Should I Wear? Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems.

What about my card? You will receive an e-mail within 72 hours after your course to claim your eCard if you successfully completed the course.  ​

I Need to Cancel If you can not attend, you must withdraw from this course as soon as possible. You may be charged for your cancellation. You can cancel your reservation by withdrawing in Compass.

I Have Another Question If you have any questions about the course, please call the RSTC at 717-531-1834 or email at RSTC@pennstatehealth.psu.edu.  

Instructor Essentials - ACLS

The Advanced Cardiac Life Support (ACLS) Instructor Essentials Course is taught in a blended learning format. AHA ACLS Instructor candidates must complete the online portion, followed by the hands-on session conducted by ACLS Training Center Faculty. 

American Heart Association. 

Prerequisites

  • 18 years old
  • Basic Life Support (BLS) Provider 
  • Advanced Cardiac Life Support (ACLS) Provider
  • Licensed/credentialed in a healthcare occupation where ACLS skills are within that license/credential scope of practice
  • Register on the American Heart Association Instructor Network, and request to be aligned with Penn State Health at https://ahainstructornetwork.americanheart.org/ 
  • Complete an Instructor Candidate Application (found on the Instructor Network under "PAM" then "Instructor Candidate Application")
  •  After you register for a skills for this class, you must email RSTC@pennstatehealth.psu.edu and request the e-learning.  You will recieve and email from the American Heart Assocation (NOT Penn State) . You MUST print the certificate of completion and bring it with you to your class. Once you open the course we are charged, so if you activate it and do not compelte it YOU will be charged for its cost.
  • ACLS Provider Manual and ACLS Instructor Manual are required for this course.  You must review these manuals prior to the course.  You must refer to these manuals during the course .  Your registration covered the purchase of both manuals.  Please contact RSTC at 717-531-1834 or RSTC@pennstatehealth.psu.edu to arrange a time to pick them up.

Who Should Take This Course

Per Penn State Health Hershey policies, this course must be completed by: N/A.

Provider and Instructor Manuals 

ACLS Provider Manual and ACLS Instructor Manual are required for this course. You must review these manuals prior to the course. You must refer to these manuals during the course. Your registration covered the purchase of both manuals. Please contact the RSTC at 717-531-1834 or RSTC@pennstatehealth.psu.edu to arrange a time to pick up the manuals.  

Precourse Requirements

  • Review the information in the manual. 
  • Ensure that your BLS and ACLS skills and knowledge are current for the resuscitation scenarios.

What to Bring

  • Manuals
  • AHA’s 2015 Handbook of Emergency Cardiovascular Care for Healthcare Providers (optional) can be used as a reference throughout the course 
  • Online Certificate of Completion
  • BLS Provider Card 
  • ACLS Provider Card 
  • ACLS Provider and Instructor Manual

What to Wear

Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems.

I Need to Cancel 

If you can not attend, you must withdraw from this course as soon as possible. You may be charged in the following scenarios:

  • Withdrawal and cancellation received within 24 hours of the course
  • Failure to show
  • If you received an online course, started the online course, but failed to complete the online course
  • If you received an online course, started the online course, but failed to show for a hands-on session

You can cancel your reservation by calling the RSTC at 717-531-1834 or e-mailing the RSTC at RSTC@pennstatehealth.psu.edu. 

I Have Another Question

If you have any questions about the course, please call the Resuscitation Sciences Training Center at 717-531-1834 or email at RSTC@pennstatehealth.psu.edu. 

 

Instructor Essentials - ACLS EP

The Advanced Cardiac Life Support Experienced Provider (ACLS EP) Instructor Essentials Course is taught in a blended learning format. AHA ACLS EP Instructor candidates must complete the online portion, followed by the hands-on session conducted by ACLS EP Training Center Faculty. 

American Heart Association

Prerequisites

  • 18 years old
  • Advanced Cardiac Life Support Experienced Provider (ACLS EP)
  • Advanced Cardiac Life Support (ACLS) Instructor or expereicene in critical care
  • Register on the American Heart Association Instructor Network, and request to be aligned with Penn State Health at https://ahainstructornetwork.americanheart.org/ 
  • After you register for this class you must email RSTC@pennstatehealth.psu.edu to request the e-learning.  You will recieve an email from The American Heart Association.  You must print the certifcate of completion and bring it with you to class.  If you activate the course by opening it and do not compelte it YOU will be responsible for its cost.
  • Complete an Instructor Candidate Application (found on the Instructor Network under "PAM" then "Instructor Candidate Application")

Who Should Take This Course

Per Penn State Health Hershey policies, this course must be completed by: N/A.

Provider and Instructor Manuals 

ACLS for Experienced Providers (ACLS EP) Manual and Resource Text is required. You must review this manual prior to the course. You must refer to this manual during the course. Your registration covered the purchase of this manual. Please contact the RSTC at 717-531-1834 or RSTC@pennstatehealth.psu.edu to arrange a time to pick up the manual.  

Precourse Requirements

  • Review the information in the manual. 

What to Bring 

  • Manual
  • AHA’s 2015 Handbook of Emergency Cardiovascular Care for Healthcare Providers (optional) can be used as a reference throughout the course 

What to Wear

Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems.

I Need to Cancel 

If you can not attend, you must withdraw from this course as soon as possible. You may be charged in the following scenarios:

  • Withdrawal and cancellation received within 24 hours of the course
  • Failure to show
  • If you received an online course, started the online course, but failed to complete the online course
  • If you received an online course, started the online course, but failed to show for a hands-on session

You can cancel your reservation by calling the RSTC at 717-531-1834 or e-mailing the RSTC at RSTC@pennstatehealth.psu.edu

I Have Another Question

If you have any questions about the course, please call the Resuscitation Sciences Training Center at 717-531-1834 or email at RSTC@pennstatehealth.psu.edu

Instructor Essentials - BLS

The Basic Life Support (BLS) Instructor Essentials Course is taught in a blended learning format. AHA BLS Instructor candidates must complete the online portion, followed by the hands-on session conducted by BLS Training Center Faculty.

American Heart Association. 

Prerequisites

  • 18 years old
  • Basic Life Support (BLS) Provider 
  • Register on the American Heart Association Instructor Network, and request to be aligned with Penn State Health at https://ahainstructornetwork.americanheart.org/ 
  • Complete an Instructor Candidate Application (found on the Instructor Network under "PAM" then "Instructor Candidate Application")
  • Instructor e-learning

Who Should Take This Course

Per Penn State Health Hershey policies, this course must be completed by: N/A.

Instructor Essentials - Heartsaver

The Heartsaver Instructor Essentials Course is taught in a blended learning format. AHA Heartsaver Instructor candidates must complete the online portion, followed by the hands-on session conducted by BLS Training Center Faculty.

American Heart Association. 

Prerequisites

  • You are at least 18 years old
  • You have a Heartsaver Provider certification 
  • Register on the American Heart Association Instructor Network, and request to be aligned with Penn State Health at https://ahainstructornetwork.americanheart.org/ 
  • Complete an Instructor Candidate Application (found on the Instructor Network under "PAM" then "Instructor Candidate Application")

Per Penn State Health Hershey policies, this course must be completed by: N/A

Instructor Essentials - PALS

The Pediatric Advanced Life Support (PALS) Instructor Essentials Course is taught in a blended learning format. AHA PALS Instructor candidates must complete the online portion, followed by the hands-on session conducted by PALS Training Center Faculty.

American Heart Association. 

Prerequisites

  • 18 years old
  • Basic Life Support (BLS) Provider 
  • Pediatric Advanced Life Support (PALS) Provider
  • Licensed/credentialed in a healthcare occupation where PALS skills are within that license/credential scope of practice
  • Register on the American Heart Association Instructor Network, and request to be aligned with Penn State Health at https://ahainstructornetwork.americanheart.org/ 
  • Complete an Instructor Candidate Application (found on the Instructor Network under "PAM" then "Instructor Candidate Application")
  • After you register for this class you must email RSTC@pennstatehealth.psu.edu and request the e-learning.  You will recieve and email from the American Heart Association .  You must print the certificate of completion and bring it with you to class,  If you actvivate the course by opening it and do not compelte it YOU will be respobsible for the cost of the course.
  • PALS Provider Manual and PALS Instructor Manual are required for this course.  You must review these manuals prior to the course.  You must refer to these manuals during the course. Your registration covered the purchase of both manuals.  Please contact RSTC at 717-531-8134 or email RSTC@pennstatehealth.psu.edu to arrange a time to pick them up.

Who Should Take This Course

Per Penn State Health Hershey policies, this course must be completed by: N/A

Provider and Instructor Manuals 

Pediatric Advanced Life Support (PALS) Provider Manual and Pediatric Advanced Life Support (PALS) Instructor Manual are required for this course. You must review these manuals prior to the course. You must refer to these manuals during the course. Your registration covered the purchase of both manuals. Please contact the RSTC at 717-531-1834 or RSTC@pennstatehealth.psu.edu to arrange a time to pick up the manuals.  

Precourse Requirements

  • Review the information in the manual. 
  • Ensure that your BLS and PALS skills and knowledge are current for the resuscitation scenarios.

What to Bring

  • AHA’s 2015 Handbook of Emergency Cardiovascular Care for Healthcare Providers (optional) can be used as a reference throughout the course 
  • Online Certificate of Completion
  • BLS Provider Card 
  • PALS Provider Card
  • PALS Provider and PALS Instructor Manual

What to Wear

Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems.

I Need to Cancel 

If you can not attend, you must withdraw from this course as soon as possible. You may be charged in the following scenarios:

  • Withdrawal and cancellation received within 24 hours of the course
  • Failure to show
  • If you received an online course, started the online course, but failed to complete the online course
  • If you received an online course, started the online course, but failed to show for a hands-on session

You can cancel your reservation by calling the RSTC at 717-531-1834 or e-mailing the RSTC at RSTC@pennstatehealth.psu.edu. 

I Have Another Question

If you have any questions about the course, please call the Resuscitation Sciences Training Center at 717-531-1834 or email at RSTC@pennstatehealth.psu.edu. 

PALS HeartCode - Hands-On Session

HeartCode PALS is a comprehensive program that uses a series of videos and simulated pediatric emergencies to reinforce the important concepts of a systematic approach to pediatric assessment, basic life support, PALS treatment algorithms, effective resuscitation, and team dynamics. Using eSimulation technology, students can assess and treat patients in virtual healthcare settings. In this environment, students also apply their knowledge to real-time decision-making and skills development. Debriefings and coaching are provided immediately after each simulation to facilitate learning. 

 Note that HeartCode includes several hours of asynchoronous online learning and eSimulations followed by a 2 hour “skills check”.   

Precourse Work 

  • Complete the PALS HeartCode online program,  by contacting RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834 and requesting the online program.   You must score at least 84% to pass and proceed to the live “skills check”.   

What do I need to do before attending this course?   

  • Review the course textbook.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete any precourse work, if applicable.   

 What do I bring with me?  

  • You must print certificate of completions of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

 How much does the course cost?  

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 

How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

Wait, I have a question about...?  

PALS Instructor Led Training - Provider

For healthcare providers who respond to emergencies in infants and children and for personnel in emergency response, emergency medicine, intensive care and critical care units 

Note that PALS Provider is now a hybrid course. This means part of the course is online while the other is skills practice and testing.  You have two options related to the online part.  One option is synchronous, meaning a 4 hour Zoom the day prior to your “skills” day.  Another option is asynchronous, meaning you have access to the videos and may watch them at any point prior to the “skills” day.  Also, the post-test for the course is online via Compass.   

 What does this course teach? 

  • The goal of the PALS Course is to improve the quality of care provided to seriously ill or injured children, resulting in improved outcomes. To enter the course, students must complete the PALS Precourse Self-Assessment. Throughout the course, students are presented with 12 In-hospital pediatric patient cases and a team dynamics lesson. Upon successful completion of all the patient cases, students must pass the multiple-choice exam with a minimum score of 84%. Topics include: 
  • High-quality Child CPR AED and Infant CPR 
  • Recognition of patients who do and do not require immediate intervention 
  • Recognition of cardiopulmonary arrest early and application of CPR within 10 seconds 
  • Apply team dynamics 
  • Differentiation between respiratory distress and failure 
  • Early interventions for respiratory distress and failure 
  • Differentiation between compensated and decompensated (hypotensive) shock 
  • Early interventions for the treatment of shock 
  • Differentiation between unstable and stable patients with arrhythmias 
  • Clinical characteristics of instability in patients with arrhythmias 
  • Post–cardiac arrest management 

Precourse Work 

  • Complete the pre-test by going to www.heart.org/eccstudent  The password is pals15.  You must score at least 70%. You can re-attempt this pre-test as many times as necessary. 
  • Attend the 4 hour Zoom the day prior to your “skills” day OR access and watch the streaming course videos:  
    • Go to https://ebooks.heart.org/ 
    • Create an account  
      • Click "login"  
      • Click "Create an Account"  
      • Enter the required information and click "Continue"  
      • When you've done this, you will be logged in automatically.  Confirm you are logged in by checking that your email address appears under the "login" icon in the upper right.  
    • Once you've confirmed you're logged in, enter the access code in the "Enter the Access Code" field.  The access code is PALSVIRTUAL.  
    • A confirmation message appears that the access code was accepted, and the course video will appear on your shelf.  
    • Click "Watch Online"    

Postcourse Work  

  • Go to Compass  
  • Log in using your "XXXX@pennstatehealth.psu.edu" email account.  
  • Search for 2020 PALS EXAM A.  
  • Complete the Exam. 

What do I need to do before attending this course?   

  • Review the course textbook.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete any precourse work, if applicable.   

What do I bring with me?  

  • You must print certificate of completions of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

 What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

How much does the course cost?  

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 

How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

Wait, I have a question about...?  

PALS Instructor Led Training - Update/Renewal

For healthcare providers who respond to emergencies in infants and children and for personnel in emergency response, emergency medicine, intensive care and critical care units

Note that PALS Update is now a hybrid course. This means part of the course is online while the other is skills practice and testing.  The online part is asynchronous, meaning you have access to the videos and may watch them at any point prior to the “skills” day.  Also, the post-test for the course is online via Compass.

What does this course teach?

  • The goal of the PALS Course is to improve the quality of care provided to seriously ill or injured children, resulting in improved outcomes. To enter the course, students must complete the PALS Precourse Self-Assessment. Throughout the course, students are presented with 12 In-hospital pediatric patient cases and a team dynamics lesson. Upon successful completion of all the patient cases, students must pass the multiple-choice exam with a minimum score of 84%. Topics include:
  • High-quality Child CPR AED and Infant CPR
  • Recognition of patients who do and do not require immediate intervention
  • Recognition of cardiopulmonary arrest early and application of CPR within 10 seconds
  • Apply team dynamics
  • Differentiation between respiratory distress and failure
  • Early interventions for respiratory distress and failure
  • Differentiation between compensated and decompensated (hypotensive) shock
  • Early interventions for the treatment of shock
  • Differentiation between unstable and stable patients with arrhythmias
  • Clinical characteristics of instability in patients with arrhythmias
  • Post–cardiac arrest management

Precourse Work

  • Complete the pre-test by going to www.heart.org/eccstudent  The password is pals15.  You must score at least 70%. You can re-attempt this pre-test as many times as necessary.
  • Access and watch the streaming course videos: 
    • Go to https://ebooks.heart.org
    • Create an account 
      • Click "login" 
      • Click "Create an Account" 
      • Enter the required information and click "Continue" 
      • When you've done this, you will be logged in automatically.  Confirm you are logged in by checking that your email address appears under the "login" icon in the upper right. 
    • Once you've confirmed you're logged in, enter the access code in the "Enter the Access Code" field.  The access code is palsvirtual
    • A confirmation message appears that the access code was accepted, and the course video will appear on your shelf. 
    • Click "Watch Online"   

Postcourse Work 

What do I need to do before attending this course?  

  • Review the course textbook.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.  
  • Complete any precourse work, if applicable.  

What do I bring with me? 

  • You must print certificate of completions of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.   
  • Course textbooks, if applicable.  
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.  

What should I wear to a live class? 

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems.

How much does the course cost? 

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios: 
    • Withdrawal and cancellation received within 24 hours of the course.
    • Failure to show.
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion.

How do I cancel?  

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.  

Where’s my card? 

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.  

Wait, I have a question about...? 

PEARS Instructor Led Training - Provider

For healthcare providers and others who might encounter pediatric emergency situations during their work, including: Nurse practitioners, Physician assistants, Emergency medical technicians, Respiratory therapists, etc. 

 What does this course teach? 

  • Improve outcomes for pediatric patients by preparing healthcare providers in assessment, early recognition, prompt communication, and initial intervention in patients with respiratory emergencies, shock, and cardiopulmonary arrest. Topics include: 
  • Performing BLS consistent with the 2015 AHA Guidelines Update for CPR and Emergency Cardiovascular Care (ECC) 
  • Evaluating a seriously ill or injured child by using the pediatric systematic approach 
  • Applying effective team dynamics 
  • Demonstrating initial stabilization of a seriously ill or injured child, including a child with cardiac arrest, respiratory distress, or shock 

What do I need to do before attending this course?   

  • Review the course textbook.  Textbooks are available in the Harrel Library.  Textbooks can also be purchased online from a variety of sellers.  For any questions, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   
  • Complete any precourse work, if applicable.   

 What do I bring with me?  

  • You must print certificate of completions of the pre-course work, if applicable. FAILURE TO BRING YOUR CERTIFICATE OF COMPLETION WILL RESULT IN YOUR EXPULSION FROM THE COURSE.    
  • Course textbooks, if applicable.   
  • Copy of your current provider card, if applicable.  Note that some courses require we document proof of current certification status.   

What should I wear to a live class?  

  • Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems. 

How much does the course cost?  

  • If you are a PSH employee or a PSU COM employee/student, you may be charged in the following scenarios:  
    • Withdrawal and cancellation received within 24 hours of the course. 
    • Failure to show. 
    • If you received an online course, started the online course, but failed to complete the online course or show for the classroom portion. 

How do I cancel?   

  • If you cannot attend, you must withdraw from this course as soon as possible. If PSH employee or PSU COM employee/student, withdraw on Compass.  If external, contact RSTC at RSTC@pennstatehealth.psu.edu or 717-531-1834.   

Where’s my card?  

  • RSTC attempts to process all courses within 5 days, excluding holidays and weekends.   

Wait, I have a question about...?  

PHTLS Hybrid Skills Session

Course Description

NAEMT's Prehospital Trauma Life Support (PHTLS) is recognized around the world as the leading continuing education program for prehospital emergency trauma care. The mission of PHTLS is to promote excellence in trauma patient management by all providers involved in the delivery of prehospital care.  PHTLS is developed by NAEMT in cooperation with the American College of Surgeons' Committee on Trauma. The Committee provides the medical direction and content oversight for the PHTLS program.

PHTLS courses improve the quality of trauma care and decrease mortality. The program is based on a philosophy stressing the treatment of the multi-system trauma patient as a unique entity with specific needs. PHTLS promotes critical thinking as the foundation for providing quality care. It is based on the belief that, given a good fund of knowledge and key principles, EMS practitioners are capable of making reasoned decisions regarding patient care. The course utilizes the internationally recognized PHTLS textbook and covers the following topics:

  • Physiology of life and death
  • Scene assessment
  • Patient assessment
  • Airway
  • Breathing, ventilation and oxygenation
  • Circulation, hemorrhage and shock
  • Patients with disabilities
  • Patient simulations

Manual 

The PHTLS Manual is required for this course. Manuals can be purchased from:

Precourse Requirements  

  • After registering for the course, email RSTC@pennstatehealth.psu.edu and ask for the online course assignment. Note if you are not PSH/PSU COM employee, you'll need to purchase the course separately.    
  • Complete the online course assignment.  
  • You must print the certificate of completion at the end of the online course assignment. You will need to give this to your instructor when you attend the classroom portion.  
  • You will not be permitted to attend the classroom portion without successfully completing the online course.  
  • Should you start the online portion, but fail to complete, you will be charged for the cost of the course.  

What to Bring to the Course 

  • Manual
  • Certificate of completion  
PHTLS Provider

Course Description 

NAEMT's Prehospital Trauma Life Support (PHTLS) is recognized around the world as the leading continuing education program for prehospital emergency trauma care. The mission of PHTLS is to promote excellence in trauma patient management by all providers involved in the delivery of prehospital care.  PHTLS is developed by NAEMT in cooperation with the American College of Surgeons' Committee on Trauma. The Committee provides the medical direction and content oversight for the PHTLS program.

PHTLS courses improve the quality of trauma care and decrease mortality. The program is based on a philosophy stressing the treatment of the multi-system trauma patient as a unique entity with specific needs. PHTLS promotes critical thinking as the foundation for providing quality care. It is based on the belief that, given a good fund of knowledge and key principles, EMS practitioners are capable of making reasoned decisions regarding patient care. The course utilizes the internationally recognized PHTLS textbook and covers the following topics:

  • Physiology of life and death
  • Scene assessment
  • Patient assessment
  • Airway
  • Breathing, ventilation and oxygenation
  • Circulation, hemorrhage and shock
  • Patients with disabilities
  • Patient simulations

Manual 

The PHTLS Manual is required for this course. Manuals can be purchased from:

Precourse Requirements 

  • Review the manual. 

What to Bring to the Course 

  • Manual 
Trauma Nursing Core Course

The first few minutes of trauma care are critical to achieving better patient outcomes. The ENA’s Trauma Nursing Core Course (TNCC) is widely recognized as the premier course for hospitals and trauma centers worldwide, empowering nurses with the knowledge, critical thinking skills, and hands-on training to provide expert care for trauma patients.

Learn:

  • Rapid identification of life-threatening injuries
  • Comprehensive patient assessment
  • Enhanced intervention for better patient outcomes 

A variety of learning methodologies are incorporated into TNCC, including online, a textbook, interactive lecture, hands-on practice and case-based learning.

ENA's Trauma Nursing Core Course includes: 

  • A two-day intensive course with expert instructors. 
  • Hands-on training using both an individual and team approach. 
  • Online learning. 
  • Evidence based content developed by trauma emergency experts.  

Skill stations include:

  • ​Trauma nursing process teaching stations
  • Airway and ventilation interventions teaching stations
  • Trauma interventions: spinal protection, helmet removal, and splinting physical assessment station. 

Prerequisites/What to Bring to Class N/A

Penn State Health Milton S. Hershey Medical Center Policy N/A. 

What should I wear? Wear loose, comfortable clothing. You will be practicing skills that require work on your hands and knees, and the course requires bending, standing, and lifting. If you have any physical condition that might prevent you from engaging in these activities, please tell an instructor. The instructor may be able to adjust the equipment if you have back, knee, or hip problems.

What about my card? An ENA TNCC four-year provider verification card will be issued to those registered nurses who achieve 80% or higher on the multiple-choice exam and 70% or higher on the skill station evaluation.

I need to cancel! If you can not attend, you must withdraw from this course as soon as possible. You may be charged for your cancellation. You can cancel your reservation by withdrawing in Compass.

I have another question. If you have any questions about the course, please call the RSTC at 717-531-1834 or email at RSTC@pennstatehealth.psu.edu. 

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Contact Us

Penn State Health RSTC
 500 University Drive
Hershey, PA 17033

phone 717-531-1834

Administrative Office 

Program Manager - Franklin Banfer 

Administrative Support - Ann Marie Schupper/Anne Bonawitz

Penn State Health - Milton S. Hershey Medical CenterTraining Site

AHA TCC - Franklin Banfer

AHA Program Coordinator (ACLS, ACLS EP, PALS, PEARS, BLS, HS) - Franklin Banfer

RQI Administrator - Franklin Banfer

ACS (ATLS) Coordinator - Lori Double

NAEMT TCC - Franklin Banfer

ENA (TNCC/ENPC) Coordinator - Jessica McClary/Tammy Ophardt

AAP (NRP) Coordinator - Julie Becker 

AAFP (BLSO) Coordinator - Franklin Banfer

Penn State Health - St. Joseph Training Site

ACLS Coordinator - Erika Walton 

BLS Coordinator - Erika Walton 

PALS Coordinator - Cathryn Flay 

Administrative Support - Karen Koiro